1. Our Commitment to Accessibility

At Wicked Wonders Candle Co, we strive to make our website, documents, and communications accessible to everyone, including individuals with disabilities. While as a private business you are not legally required to meet Washington State agency standards, we aim to align with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA to ensure inclusivity and usability for all users.

• The WCAG 2.1 AA standard is widely adopted as the benchmark for accessibility and is part of Washington State’s digital accessibility expectations (formerly Policy 188, now Policy USER-01-01-S) WaTechequity.wa.gov.

2. What We Do to Support Accessibility

We take a number of practical steps to promote accessibility across our site and materials:

• Alternative Text for Images: All meaningful images include descriptive alt text. Decorative images are marked appropriately to assist screen readers.

• Structured Content: We use logical heading structures and accessible HTML markup to help users navigate content efficiently.

• Accessible Documents: PDFs, Word files, and other digital documents are formatted with accessibility in mind—such as tagged PDFs and labeled headings. Guidance from resources like the Washington Department of Services for the Blind helps inform these efforts dsb.wa.gov.

• Video & Multimedia (if applicable): Captions, transcripts, or alt text are provided where needed.

• User Testing & Feedback: We use accessibility tools and manual checks to identify and fix issues, improving usability for assistive technology users.

3. Technical Standards

We reference and aim to conform with the following standards:

• WCAG 2.1 Level AA—current accessibility benchmark used by Washington State digital services equity.wa.govWashington State Department of Commerce.

• Section 508 of the Rehabilitation Act—a federal standard for accessible electronic information, frequently aligned with WCAG criteria Choose Washington StateWashington State Department of Commerce.

4. Accessibility Feedback & Alternative Formats

If you encounter any accessibility barriers, please let us know. We’re happy to provide alternative formats such as:

• Large print or plain-language documents

• Transcripts of audio content

• Other accommodations upon request

Contact us at:

• Email: [Your Email Address]

• Phone: [Your Phone Number (optional)]

When contacting us, please include:

• The web page, product description, or document in question

• A description of the barrier you encountered

• Your preferred format or assistance, if applicable

We respond to accessibility feedback within [e.g., 2 business days].

5. Disclaimer & Ongoing Improvements

While we strive to meet accessibility standards, some content may not be fully accessible yet. We’re committed to continual improvements and welcome your feedback to help us get better—just like Washington State’s approach to accessibility planning and remediation Employment Security DepartmentMadison Ave. Collective.